Privacy Policy

Last updated: August 7th, 2025

Introduction

At Hintsy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our gift-giving platform and related services.

Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our service:

Personal Information

  • Name and email address when you create an account
  • Profile information including preferences, sizes, and interests
  • Gift preferences, wish lists, and favourite items
  • Birthday and other relevant dates
  • Communications between you and other users

Automatically Collected Information

  • Device information and IP address
  • Usage data and interaction with our service
  • Cookies and similar tracking technologies
  • Log files and analytics data

How We Use Your Information

We use the information we collect to provide, improve, and personalise our services:

  • Provide and maintain our gift-giving platform
  • Process your account registration and manage your profile
  • Enable communication between friends and family members
  • Send you important updates and notifications
  • Provide customer support and respond to enquiries
  • Analyse usage patterns to improve our service
  • Detect and prevent fraud, abuse, and security issues
  • Comply with legal obligations and enforce our terms

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • With other users as part of the service functionality
  • With trusted service providers who assist in operating our platform
  • When required by law or to protect our rights and safety
  • In connection with a business transfer or merger

Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your information, but we cannot guarantee its absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfil the purposes outlined in this Privacy Policy. We will delete or anonymise your information when it is no longer needed, subject to legal requirements and legitimate business interests.

Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Objection: Object to processing of your information
  • Restriction: Request restriction of processing
  • Portability: Request transfer of your data to another service
  • Withdrawal: Withdraw consent at any time

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyse usage, and provide personalised content. You can control cookie settings through your browser preferences, though disabling cookies may affect some functionality of our service.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: